FAQ

Frequently Asked Questions

This FAQ is designed to answer the most common MarketVista questions across the site, trading workflow, AI pages, pricing expectations, market terminology, and platform support.

Plain-English answers for real product questionsCoverage for site usage, AI workflow, and trading terminologyA stronger public knowledge base that supports conversion and support deflection

Coverage Site + AI + trading Built to answer both platform and market questions.

Best use Before support Start here before opening a ticket.

Language Plain English Useful for new and experienced users.

Goal Trust + clarity Help users understand what MarketVista is doing.

Need a direct answer from the MarketVista team?
If the FAQ does not cover your question, move to the Help Center or Contact page so your request can be routed properly.

Open Help Center Contact Us

Getting started

What is MarketVista AI and how should I start?

MarketVista AI is a connected market workflow platform for discovery, AI interpretation, planning, and review.
Start with the public pages, then move into member pages like AI Forecasts, AI Signals, Analysis, and Trade Live when your account level allows it.
You do not need to use every page. Focus on the pages that match your workflow and let the shared shell handle the handoff.

Accounts and plans

Common account, pricing, and access questions

Why are some pages locked? Some pages depend on your current plan, account status, or rollout stage.
How do I know which plan I need? Choose based on the depth of AI, planning, analytics, and workflow support you need.
Where do I get current pricing? Use the Pricing page and contact MarketVista for live plan availability and onboarding guidance.
Do public pages show the whole platform? No. Public pages introduce the product and explain the workflow, while member pages carry the deeper tools.

AI workflow

What do the AI pages do?

AI Forecasts ranks directional ideas, confidence, probability, and next levels.
AI Signals focuses on active setups, signal state, planner context, and trade structure.
Analysis is for deeper written breakdowns, broader symbol review, and more detailed prompt-driven explanation.
The AI pages are meant to complement one another instead of repeating the exact same output.

Signal logic

How should I read a signal board or forecast card?

Confidence is a quality-style score that estimates how clean and aligned the setup looks right now.
Probability is an odds-style estimate for the directional path currently favored by the model.
Triggered, arming, and scouting describe readiness state, not certainty of outcome.
Entry, invalidation, and targets are planning aids and should still be reviewed with live market context.

Trade desk

What is the purpose of Trade Live?

Trade Live is the desk-style page that brings chart, watchlist, alerts, and action context together.
It is meant to reduce tab switching when you are actively reviewing live symbols.
Watchlist identity, company branding, recent alerts, and live-price context should all feel fast and readable there.

Data and prices

Questions about live data, quotes, and market states

Why do some prices show placeholders? Placeholder values usually mean the client is still waiting for a quote response or using a fallback path while data refreshes.
What does live quote feed mean? It means the page is trying to use the newest batch or single-symbol quote path available to the platform.
Can AI pages show live prices too? Yes. Signal and planning experiences can surface current symbol pricing directly inside cards and planner surfaces.
Does live data guarantee execution quality? No. Live quotes help awareness, but final decisions remain the user’s responsibility.

Risk and paper trading

How should I use MarketVista for risk and practice?

Use paper-routing and planning tools to pressure-test ideas before risking live capital.
Risk pages help monitor position sizing, concentration, downside exposure, and portfolio health.
AI output should support discipline, not replace it. Always review invalidation, size, and execution conditions before acting.

Market terminology

Common trading and market terms explained simply

Bullish: the setup favors upside continuation or recovery. Bearish: the setup favors downside continuation or failure.
Breakout: price pushes above a key level with strength. Breakdown: price moves below support with weakness.
Invalidation: the price area that weakens or cancels the current trade idea.
Risk / reward: the relationship between possible downside and possible upside in a trade plan.
Volume confirmation: extra trading activity that helps validate a move or rejection.
Drawdown: how far an account or strategy has pulled back from a prior peak.
Concentration: too much exposure sitting in one symbol, sector, or theme.
Breadth: how much of the market is participating in the current move.

Order and position terms

Common execution terms

Market order: an order to execute as soon as possible at the best available current price.
Limit order: an order that only executes at your chosen price or better.
Stop: a trigger used to help control downside or confirm a move before entry.
Position sizing: how many shares or contracts you take based on your risk budget and setup quality.

Support

How do I get help when something looks wrong?

Use the Help Center first for orientation and common troubleshooting paths.
If something looks broken, send the page URL, symbol, screenshot, and a short description of expected behavior.
If the issue is data-related, include the approximate time and whether you were on a public page, AI page, or live desk page.