Help

Help Center

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Help Center

FAQ, education, and platform guidance

The Help Center is the best front door for self-service learning: FAQs, mini-courses, platform explanations, and getting-started guidance. Support tickets stay in the Support Center.

First 15 minutes

New user launch path

Use this sequence to get from signup to a useful market workflow without touching live broker execution.

Launch ready
1

Create account

Register, confirm your profile, and keep MFA or recovery codes ready when security asks for them.

Create account
2

Add symbols

Start with SPY, QQQ, NVDA, AMD, or your own watchlist, then compare live labels before making plans.

Open Watchlist
3

Paper first

Use Prediction Market, AI Signals, Chart, and Paper Trading to test ideas before risking real capital.

Open Prediction Market
FAQ

Fast answers

Accordion-based categories for live data, Auto Trader, Scanner, AI Forecast, Research, Watchlist, Journal, billing, and risk.

Open FAQ
Education

Mini courses

Multiple-choice learning modules with scoring and explanations. Admins can add categories, courses, and questions.

Start learning
Support

Ticket system

Use Support Center when a user needs help, wants to report a bug, or needs staff follow-up.

Create ticket
Best structure

Help vs Support

Help Center presents FAQ and education. Support Center handles ticket creation, ticket status, replies, priority, and admin management.

Ready