Legal
Terms of Service
Rules governing MarketVista AI accounts, market research, AI tools, paper trading, integrations, and automation.
Effective date: July 28, 2026 Last updated: July 28, 2026
These Terms of Service (the “Terms”) are a binding agreement between you and MarketVista AI LLC, a Florida limited liability company (“MarketVista,” “MV,” “we,” “us,” or “our”). They govern your access to and use of marketvistaai.com, related websites, applications, dashboards, software, APIs, alerts, AI-assisted tools, paper-trading tools, automation features, content, and services that link to these Terms (collectively, the “Services”).
Please read these Terms carefully. By creating an account, clicking an acceptance box, purchasing a plan, connecting a third-party account, or accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility and authority
You must be at least 18 years old and legally capable of entering into a binding agreement. If you use the Services for a company or other organization, you represent that you have authority to bind it, and “you” includes that organization. You may not use the Services if you are prohibited by applicable law, sanctions, exchange rules, a brokerage agreement, or another binding obligation.
2. MarketVista is a technology provider—not your broker, adviser, or fiduciary
MarketVista provides financial-technology software, market-data displays, research workflows, educational information, AI-assisted analysis, alerts, portfolio and risk tools, paper-trading functions, and, when separately enabled, broker-connectivity or automation workflows.
Unless MarketVista expressly enters into a separate written agreement stating otherwise:
- MarketVista is not a broker-dealer, introducing broker, clearing firm, exchange, bank, custodian, investment adviser, commodity trading adviser, futures commission merchant, tax adviser, law firm, or fiduciary.
- MarketVista does not open or carry brokerage accounts, hold customer cash or securities, clear or settle trades, make suitability determinations, or provide individualized investment, legal, accounting, or tax advice.
- No feature, score, signal, forecast, ranking, alert, response, chart, model output, target, stop, allocation, or educational material is a recommendation or solicitation to buy, sell, hold, or transact in any security, commodity, option, futures contract, digital asset, currency, or other financial product.
- You are solely responsible for deciding whether a trade, strategy, account connection, or automated action is appropriate for you and for obtaining advice from properly licensed professionals.
3. Trading and investment risk
Trading and investing involve substantial risk. You may lose some or all of your capital, incur losses greater than your initial deposit where leverage is used, experience rapid price changes, face liquidity constraints, be assigned on options, or have positions liquidated by a broker. Past performance, backtests, simulations, paper results, probabilities, expected moves, and hypothetical results do not predict future performance.
Market conditions, news, corporate actions, exchange halts, outages, overnight gaps, volatility, liquidity, spread changes, slippage, order rejections, margin changes, and third-party failures can cause actual results to differ materially from anything shown by the Services. You are responsible for understanding the products you trade, monitoring your positions, maintaining sufficient buying power, and complying with all broker, exchange, and legal requirements.
4. AI-generated and model-assisted information
The Services may use artificial intelligence, machine learning, statistical models, rules-based systems, third-party model providers, and automated data pipelines. Outputs may be incomplete, inaccurate, stale, biased, internally inconsistent, or inappropriate for your circumstances. AI systems may misread data, generate unsupported statements, or fail to account for material information.
You agree to independently verify material facts, prices, filings, news, calculations, risks, and order details before acting. MarketVista does not guarantee any confidence score, probability, forecast, target, sentiment classification, risk score, or model explanation. You must not use AI output as the sole basis for a trade, legal decision, tax position, medical decision, or other high-impact decision.
5. Market data, news, charts, and timestamps
Market data, charts, news, analytics, and reference information may be supplied by MarketVista or third parties. Data may be delayed, indicative, consolidated, adjusted, estimated, cached, interrupted, or unavailable. A displayed “live,” “real-time,” “provider-backed,” or similar status describes the system state reported by the relevant source; it is not a warranty that every value is executable, complete, or free from delay or error.
You must confirm executable prices, order status, positions, balances, margin, and fills directly with your broker or venue. MarketVista may correct, suppress, delay, or remove data and may impose display, usage, exchange, geographic, or licensing restrictions. You may not redistribute, scrape, resell, publish, reverse engineer, or create a substitute market-data service from data provided through the Services unless MarketVista and the applicable data owner authorize it in writing.
6. Brokerage connections and third-party accounts
Brokerage and other financial-account connections are optional and may be available only to eligible users, accounts, jurisdictions, plans, or testing groups. A connected account remains governed by the broker’s or provider’s agreements, disclosures, privacy policy, eligibility rules, order-handling practices, fees, and risk controls.
Where an integration uses OAuth or a similar authorization method, you authorize the third-party provider to transmit approved account data or instructions to MarketVista. MarketVista does not need and will not ask you to provide your broker password through an unofficial form. You are responsible for reviewing the permissions you grant and for revoking access through MarketVista or the provider when no longer needed.
MarketVista is not responsible for a broker’s custody, routing, execution, settlement, market access, margin calculations, rejected orders, partial fills, outages, liquidation decisions, fees, account restrictions, or data accuracy. Information shown by MarketVista does not replace the broker’s official records.
7. Paper trading, assisted trading, and AutoTrader
Paper trading is a simulation. It may use simplified assumptions and may not reproduce queue position, partial fills, latency, spread, slippage, commissions, borrow availability, assignment, margin, corporate actions, market impact, exchange priority, or liquidity. Paper results are hypothetical.
Assisted or automated features may prepare, transmit, modify, cancel, or suggest orders only when separately enabled and technically available. You remain responsible for:
- choosing whether to enable automation;
- setting and reviewing symbols, quantities, account modes, limits, permissions, time windows, and risk controls;
- confirming that the correct paper or live account is selected;
- monitoring orders, fills, positions, balances, connectivity, and alerts;
- disabling automation or using available kill switches when conditions are unsafe; and
- complying with all applicable laws, broker rules, exchange rules, and account restrictions.
No automation is autonomous in the sense of eliminating your responsibility. MarketVista may block, pause, cancel, limit, or require reauthorization for any automated workflow to protect users, MarketVista, partners, or market integrity. MarketVista does not promise that a kill switch, alert, stop, target, or risk limit will execute before a loss occurs.
8. Accounts, credentials, MFA, and security
You must provide accurate registration information and keep it current. You are responsible for all activity under your account except to the extent caused solely by MarketVista’s proven misconduct. You must protect your password, recovery methods, devices, API keys, linked-account permissions, and multi-factor authentication factors.
MarketVista may require MFA, passwordless authentication, device verification, reauthentication, session termination, or additional verification for sensitive functions. You must notify us promptly at admin@marketvistaai.com if you suspect unauthorized access or credential compromise. We may suspend access, revoke sessions, restrict integrations, or require security steps when we identify risk.
You may not share an individual account, sell access, circumvent user or plan limits, impersonate another person, or use another user’s credentials. Team and enterprise access must use authorized seats and role-based permissions.
9. License to use the Services
Subject to these Terms and payment of applicable fees, MarketVista grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own lawful internal purposes during the applicable subscription term.
This license does not transfer ownership. Except where applicable law prohibits restriction, you may not copy, modify, distribute, sell, lease, sublicense, frame, mirror, scrape, decompile, disassemble, reverse engineer, discover source code, bypass technical controls, benchmark for a competing service, or use the Services or outputs to train or improve a competing model, product, data set, or service without written permission.
10. Acceptable use and market integrity
You may not use the Services to:
- violate any law, regulation, sanctions rule, court order, broker agreement, exchange rule, or data license;
- engage in fraud, impersonation, money laundering, unauthorized account access, or theft;
- manipulate or attempt to manipulate a market, including through spoofing, layering, wash trading, marking the close, coordinated artificial activity, or deceptive orders;
- distribute false or misleading market information or use bots to create artificial demand or engagement;
- access another person’s account or data without authorization;
- introduce malware, probe vulnerabilities without written authorization, evade rate limits, interfere with availability, or launch denial-of-service activity;
- harvest personal information, scrape protected content, or resell data or signals without permission;
- use the Services to make fully automated high-impact decisions about another person without lawful authority and appropriate human review; or
- use MarketVista branding, content, or systems in a way that suggests sponsorship, affiliation, registration, or regulatory approval that does not exist.
We may investigate suspected violations, preserve relevant records, restrict activity, cooperate with lawful requests, and report suspected unlawful conduct to providers or authorities when appropriate.
11. User content, prompts, and feedback
You retain ownership of content you lawfully submit, such as watchlists, journal notes, prompts, support messages, strategy settings, and uploaded materials (“User Content”). You grant MarketVista a worldwide, non-exclusive, royalty-free license to host, process, reproduce, transmit, display, and adapt User Content solely as reasonably necessary to operate, secure, support, and improve the Services and as described in the Privacy Policy.
You represent that you have the rights needed to submit User Content and that it does not violate law or another person’s rights. Do not submit broker passwords, private keys, full payment-card numbers, government identification numbers, health information, confidential third-party information, or other sensitive data unless the feature expressly requests it through a secure flow.
If you voluntarily provide ideas or feedback, you grant MarketVista an unrestricted, perpetual, irrevocable, royalty-free right to use that feedback without compensation or attribution, provided we do not publicly identify you without permission.
12. Subscriptions, billing, renewals, and cancellation
Some Services are free; others require a paid plan, add-on, usage fee, data entitlement, custom agreement, or third-party fee. Pricing, plan features, billing intervals, renewal terms, taxes, and material limitations will be presented before purchase.
Unless the checkout states otherwise, paid subscriptions automatically renew for successive periods equal to the initial billing period until canceled. By purchasing, you authorize MarketVista or its payment processor to charge the payment method on file for recurring fees, applicable taxes, and authorized add-ons.
You may cancel through available account or billing controls or by contacting admin@marketvistaai.com. Cancellation stops future renewal charges but does not ordinarily produce a prorated refund for a period already started. Fees are non-refundable except where required by law, stated in a written refund policy, or expressly agreed by MarketVista. MarketVista will not intentionally make cancellation materially harder than enrollment.
We may change prices or plan features prospectively with reasonable notice. If a payment fails, we may retry the charge, restrict paid features, downgrade the account, or suspend access. You remain responsible for charges incurred before cancellation and for taxes or third-party fees not collected by MarketVista.
13. Trials, promotions, and credits
Trials, discounts, promotional access, and credits may have additional terms and may be changed or withdrawn where permitted by law. Unless stated otherwise, credits have no cash value, are non-transferable, may expire, and are not refundable. We will disclose if a trial converts to a paid subscription and how to cancel before conversion.
14. Third-party services and links
The Services may interoperate with or link to brokers, data providers, chart providers, AI providers, payment processors, hosting providers, messaging platforms, news services, identity tools, and other third parties. MarketVista does not control those parties and is not responsible for their content, policies, security, availability, decisions, fees, or performance.
Your use of a third-party service is governed by its terms. MarketVista may add, replace, limit, suspend, or remove an integration at any time. The inclusion of a third-party name or link does not imply endorsement or that the third party sponsors MarketVista.
15. Intellectual property
The Services—including software, interfaces, designs, workflows, models, prompts, documentation, databases, compilations, branding, trademarks, logos, reports, and non-user content—are owned by MarketVista or its licensors and are protected by intellectual-property and other laws. All rights not expressly granted are reserved.
“MarketVista,” “MarketVista AI,” associated logos, product names, and trade dress may not be used without written permission. Third-party marks belong to their respective owners.
16. Privacy and electronic communications
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using the Services, you acknowledge those practices.
You consent to receive service-related electronic communications, including account, security, billing, support, integration, and legal notices. Marketing communications are optional where required by law, and you may unsubscribe through the message or account controls. Transactional and security messages may continue while your account remains active.
If you opt in to text messages, message and data rates may apply. Consent to marketing texts is not a condition of purchase. Instructions such as STOP and HELP will be honored where the applicable messaging channel supports them.
17. Beta, preview, and experimental features
Features labeled beta, preview, test, simulated, experimental, early access, sandbox, or similar may be incomplete, change without notice, contain errors, lose data, or be discontinued. They may not be suitable for live trading, production use, or sensitive information. Additional terms may apply.
18. Availability, maintenance, and changes
We aim to provide reliable Services but do not guarantee uninterrupted, secure, or error-free operation. We may perform maintenance, deploy updates, change interfaces, impose limits, correct errors, deprecate features, or suspend Services for security, legal, licensing, operational, or partner reasons.
We may communicate material outages or planned maintenance through the platform, status indicators, email, support notices, or another reasonable channel. MarketVista is not liable merely because a feature, integration, data source, or plan changes or becomes unavailable.
19. Suspension and termination
You may stop using the Services at any time. MarketVista may suspend, restrict, or terminate access if you violate these Terms, create security or legal risk, fail to pay, misuse data, threaten market integrity, abuse support or staff, or if a provider or law requires restriction.
Upon termination, your license ends. Provisions that by their nature should survive—including ownership, payment obligations, disclaimers, limitations of liability, indemnification, dispute terms, and record-preservation rights—will survive. Data handling after termination is governed by the Privacy Policy and applicable law.
20. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MARKETVISTA AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES (COLLECTIVELY, THE “MARKETVISTA PARTIES”) DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
The MarketVista Parties do not warrant that data, AI output, alerts, models, broker connections, automation, risk controls, or software will be accurate, timely, complete, profitable, available, or free from harmful components. No statement by MarketVista creates a warranty unless contained in a separate signed agreement that expressly overrides this section.
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
21. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE MARKETVISTA PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; TRADING OR INVESTMENT LOSSES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM DATA DELAY, MODEL ERROR, AI OUTPUT, CYBERATTACK, THIRD-PARTY CONDUCT, BROKER ACTION, OUTAGE, ORDER FAILURE, SLIPPAGE, LIQUIDATION, OR UNAUTHORIZED ACCESS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE MARKETVISTA PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO MARKETVISTA FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limitations apply regardless of legal theory and allocate risk between the parties. They do not limit liability that cannot lawfully be limited, such as liability for fraud, willful misconduct, or certain statutory rights where applicable.
22. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the MarketVista Parties from third-party claims, losses, liabilities, judgments, penalties, damages, costs, and reasonable attorneys’ fees arising from or related to: (a) your User Content; (b) your trading, orders, automation settings, connected accounts, or violation of broker or exchange rules; (c) your misuse of the Services; (d) your violation of these Terms or law; or (e) your infringement or violation of another person’s rights.
MarketVista may control the defense of an indemnified matter, and you agree to cooperate. You may not settle a claim in a way that admits fault by or imposes obligations on a MarketVista Party without written consent.
23. Informal resolution, binding arbitration, and class-action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
Before filing a claim, either party must send a written notice describing the dispute, supporting facts, requested relief, and contact information. Notices to MarketVista must be sent to admin@marketvistaai.com with the subject “Legal Dispute Notice.” The parties will attempt in good faith to resolve the dispute for at least 30 days.
Except for matters eligible for small-claims court and requests for temporary or injunctive relief concerning unauthorized access, security, intellectual property, or misuse of the Services, disputes arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs the arbitration agreement; Florida law governs other issues to the extent not preempted.
Arbitration will occur remotely unless the arbitrator determines an in-person hearing is necessary. Each party may be represented by counsel. The arbitrator may award any individual remedy available in court but may not consolidate claims or preside over representative or class proceedings unless both parties agree in writing.
YOU AND MARKETVISTA WAIVE THE RIGHT TO A JURY TRIAL AND AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
You may opt out of this arbitration agreement by emailing admin@marketvistaai.com within 30 days after you first accept these Terms. Your notice must include your full name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of the Terms.
If the class-action waiver or a material part of this arbitration section is found unenforceable for a particular claim, that claim will proceed in court after all arbitrable claims are completed. Nothing in this section prevents either party from reporting concerns to a government agency where law permits.
24. Governing law and court venue
These Terms are governed by Florida law, without regard to conflict-of-law principles, except where federal law applies. For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts serving Pinellas County, Florida, unless applicable consumer law requires otherwise.
25. Copyright complaints
If you believe content on the Services infringes your copyright, send a notice to admin@marketvistaai.com containing identification of the copyrighted work, the allegedly infringing material and its location, your contact information, a good-faith statement, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. MarketVista may remove content and terminate repeat infringers where appropriate.
26. Export controls and sanctions
You may not use, export, reexport, or provide the Services in violation of U.S. export-control or sanctions laws. You represent that you are not located in, ordinarily resident in, or organized under the laws of a comprehensively sanctioned jurisdiction and are not a prohibited or restricted party.
27. Changes to these Terms
MarketVista may update these Terms as the Services, law, or risk profile changes. The “Last updated” date identifies the current version. We will provide reasonable notice of material changes through the Services, email, or another appropriate method. Changes apply prospectively unless law permits otherwise. If you do not agree, you must stop using the affected Services and cancel before the change takes effect.
28. General terms
These Terms, the Privacy Policy, applicable order forms, and any additional terms presented for a feature are the entire agreement regarding the Services. A separate signed agreement controls if it expressly conflicts with these Terms.
You may not assign these Terms without our written consent. MarketVista may assign them in connection with a merger, financing, reorganization, sale of assets, change of control, or by operation of law. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Headings are for convenience only. “Including” means “including without limitation.” Electronic acceptance and records have the same effect as written originals where permitted by law.
No person or entity other than MarketVista AI LLC is responsible for MarketVista obligations unless that person or entity signs a written agreement expressly assuming them. The MarketVista Parties are intended third-party beneficiaries of the warranty disclaimers, liability limitations, indemnification, and dispute provisions.
29. Contact
MarketVista AI LLC 7901 4th St N, Suite 300 St. Petersburg, FL 33702 United States Email: admin@marketvistaai.com Website: https://marketvistaai.com